Privacy Policy

Privacy Policy

Introduction

Welcome to https://frame-alignment-service.collision-talk.com! We are committed to maintaining a transparent and secure online environment for our users, ensuring that your privacy is respected at all times. This Privacy Policy explains how we collect, manage, and protect the personal data of individuals who interact with our website, applications, services, and products. By using our platform, you consent to the practices described herein, in accordance with applicable privacy laws worldwide, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Privacy Act (UCPA), Connecticut’s Consumer Protecting Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant legislation.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://frame-alignment-service.collision-talk.com
  • All applications and services offered by the Company
  • Any interactive features or tools on our platform
  • Third-party platforms or applications linked from our site, though they are governed by their own privacy policies

Processing Activities

This policy outlines our data handling practices when:

  • You use any of our applications or services as an authorized user
  • You visit our website and interact with its content
  • We communicate with you via email, calls, texts (SMS), or newsletters

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account Information:

  • User IDs or usernames
  • Contact details (email, phone number)
  • Address for account verification and communication

Payment Information:

  • Transaction history
  • Billing addresses
  • Payment method details

Financial Information:

  • Banking information used for financial transactions
  • Financial status and transaction records

Purchase Information:

  • Order history and product preferences
  • Shopping behavior data
  • Purchase frequency and amounts

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs)
  • Mobile network operator (MNO) information

Location Data:

  • GPS coordinates
  • Geotagged photos or check-ins
  • Information about your location when using our apps

Feedback and Reviews:

  • Comments, ratings, and reviews left by users
  • Suggestions for improvements

Social Media Information:

  • User profiles from social media platforms (if linked)
  • Content you choose to share with us via social media

Product Information:

  • Products viewed or purchased on our site
  • Interactions with customer support regarding products
  • Product recommendations based on browsing behavior

We gather this data through multiple channels, such as direct user input, tracking technologies, and third-party data providers.

Cookies

Our website employs cookies to enhance your experience and improve our services. Cookies are small text files stored on your device that enable us to recognize users and tailor content accordingly. They fall into three categories:

Strictly Necessary Cookies:

These cookies are essential for the basic functionality of our site, enabling features like login and navigation.

Preference Cookies:

They remember user preferences, such as language or display settings, to enhance your browsing experience.

Analytics Cookies:

Used by our analytics tools to collect aggregated data about how users interact with our site, helping us improve its performance and functionality.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws. Once these purposes are met, we securely delete or anonymize the data. In some cases, we may store de-identified or aggregated data for research and analytical purposes but only under strict security measures.

Security Measures

The Company has implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest
  • Secure third-party processing partners who adhere to stringent privacy standards
  • Access controls and employee training on data protection practices
  • Regular security audits and penetration testing

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian concerned about our handling of your child’s information, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure (right to be forgotten) or restriction of processing
  • Data portability
  • Objection to processing and direct marketing
  • Non-discrimination in our services
  • The right to file appeals or complaints with relevant supervisory authorities

To exercise any of these rights, please reach out to our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For inquiries regarding privacy, data management, or unsubscribing from our communications:

We appreciate your trust in us. By using our services, you acknowledge the practices outlined in this Privacy Policy.